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1. Introduction

Please read this Privacy Policy ("Privacy Policy") before using our Service including the Website, Widget, and API (as defined below), referred to collectively as the "Service". This Privacy Policy governs the types of information and data we collect and how we use and share this information.

Your access to and use of the Service are available for your use only on the condition that you agree to the Terms of Service available under the following content which include the terms of the Privacy Policy set forth below.

DanDan AI Limited ("Company") operates the Service. DanDan AI Limited is a Hong Kong limited company with its principal place of business at RM A133 OF UNIT 1, 15/F, BLK A, WAH SANG BUILDING, NO.14-18 WONG CHUK YEUNG STREET, SHA TIN, HONG KONG.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.

2. Definitions

API means runwayaleph.ai application programming interface to be integrated with the User's software.

Cookies are small files stored on your Device.

Device means a computer or a mobile device.

Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject is any living individual who is the subject of Personal Data.

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Service means together the Website, Widget, and/or the API (depending on the scope dedicated to a given User).

Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

User is the individual using our Service. User corresponds to the Data Subject, who is the subject of Personal Data.

Widget means a runwayaleph.ai widget that may be implemented to the User's website.

4. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

5. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"), including:

Email address
First name and last name
Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a Device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique Device identifiers, and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service
Preference Cookies: We use Preference Cookies to remember your preferences and various settings
Security Cookies: We use Security Cookies for security purposes
Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests

6. Use of Data

DanDan AI Limited uses the collected Personal Data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

7. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

10. Security of Data

We maintain appropriate security measures in compliance with Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), which requires reasonable security procedures and practices to protect personal information. These measures include:

Administrative safeguards
Technical security measures
Physical security controls
Employee training and management
Regular security assessments
Incident response procedures

11. Your Data Protection Rights Under GDPR

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. You have the following data protection rights:

To access to your Personal Data by requesting sharing and/or sending a copy of all your Personal Data processed by us
To request rectification of inaccurate Personal Data by indicating the data requiring rectification
To request erasure of your Personal Data
To request restriction of processing of your Personal Data by indicating the data which should be restricted
To object to processing your Personal Data conducted based on grounds relating to your particular situation
To withdraw the consent to process your Personal Data at any time
To lodge a complaint with a supervisory authority

If you wish to execute any of the above-mentioned rights, please email us at zphrise@gmail.com.

17. Children's Privacy

Our Service does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

18. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last modified" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

19. Contact Us

If you have any questions about this Privacy Policy, please contact us:

zphrise@gmail.com

21. Governing Law

This Privacy Policy is governed by the laws of Hong Kong. Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts of Hong Kong.